Hotel Xcaret Mexico is the best place to share with family and friends. Surrounded by the turquoise of the Caribbean and the green of the jungle, our first hotel with 900 suites pays homage to Riviera Maya's paradise in which it's located for its eco-integrating architecture, its 5-Diamond service, and the experiences included in our All-Fun Inclusive concept.
The experience of living Mexican art is the common thread of everything that Hotel Xcaret Arte offers, our second hotel with 900 suited that stands out for its Adults Only modality. Includes all the All-Fun Inclusive benefits of Hoteles Xcaret, plus other inclusions.
A new concept of sustainable luxury with tailored experiences and personalized service. With only 63 suites, our first boutique hotel was embraced by the privacy and beauty of the jungle. The guest will live a vacation tailored to their tastes and demands thanks to its Exclusively Your Way concept, which invites them to explore and write unforgettable stories.

Register all your bookings at the Xcaret Rewards Platform.

Your rewards will be mailed by check approximately 60 days after registration.

How to redeem your Xcaret Rewards?

* Register at https://xcaret.my.site.com/rewardsxcaret/s/

* After your clients check out, you have 90 days to claim your rewards through our platform.

Your success is our priority, and we're here to make every sale count.

For any inquiry, you can contact our Xcaret Rewards team at xrewards@xcaret.com

Feel free to contact your Xcaret BDM for further information or assistance.

Agent Rates

For travel advisors looking forward to experiencing firsthand any of our three beautiful properties, we offer a 35% discount.

This benefit is up to 3 suites and the travel advisor must travel and present their IATA ID at check-in process.

The process to take advantage of this benefit is by following the guidelines below.

Travel Agents Discount - Hoteles Xcaret How to Book

US BDM Sales Team contacts

Doris Patiño – Head of Business Development USA & CAN

dpatino@xcaret.com | +52 998 179 6043

Cesia Riley – BDM Western USA

clopezri@xcaret.com | +52 984 143 9929

Western US - California, Arizona, Utah, New Mexico, Colorado, Nevada, Oregon, Washington, Wyoming, Montana, Idaho, Hawaii, Alaska.

Carlos Martínez – BDM Northeast & Midwest USA – Canada

cmartinez@xcaret.com | +52 554 949 2943

Northeast & Midwest US - New York, New Jersey, Massachusetts, Rhode Island, North Carolina, Ohio, Pennsylvania, Maryland, Kentucky, Connecticut, D.C. New Hampshire, Delaware, Maine, Vermont, Virginia, West Virginia, Illinois, Michigan, Minnesota, Wisconsin, Indiana, Missouri, Kansas, Nebraska, North Dakota, South Dakota, Iowa.

Karla Ortiz – BDM Southeast USA & Puerto Rico

kortizm@xcaret.com | +52 984 804 2965

Southeast US - Texas, Florida, Georgia, Louisiana, Mississippi, Alabama, Oklahoma, Arkansas, Tennessee, South Carolina.

Grupo Xcaret Hotels
Hotel Xcaret Arte "I stay here to feel"
Bodas Xcaret "Get married here and say yes to the incredible"

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