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Carolyn Menard, TBO's Canadian Business Development Manager, conducted a comprehensive training seminar for Spoiled Agents Canada, introducing TBO's travel booking platform and its key features. She demonstrated how to use TBO's hotel, transfer, car rental, and rail booking tools, emphasizing the platform's flexibility, markup capabilities, and exclusive product offerings. Carolyn explained TBO's rewards program, payment options, and customer service guarantees, highlighting the company's commitment to supporting travel agents. The session concluded with a review of the pay cart functionality and TBO's rewards redemption options.