Learn more at Couples.com/travel-agent-benefits
Travel Agent Free Night Incentive Requests Document Download
Resorts | 2025 Dates | Local /TA |
CSS,CNG,CSA | January 3rd - April 30th,2025 | $395 |
| May 1 - October 31st, 2025 | $295 |
| November 1st - December 24th, 2025 | $395 |
| December 25th - January 2nd, 2026 | $499 |
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CTI | January 3rd - April 30th, 2025 | $395 |
| May 1st - December 24th, 2025 | $295 |
| December 25th - January 2nd 2026 | $399 |
• Rates are subject to availability and at the discretion of Couples Resorts
• Rates are valid on entry-level categories only • Upgrade requests will incur additional charges, are based on availability, allowed at the discretion of Couples Resorts and are NOT guaranteed
• Minimum of 3 nights/maximum of 7 nights
• Limit one room per stay
• Multiple simultaneous stay requests from an individual agency will not be approved
• Rates can only be requested within the parameters listed above. Any requests made outside of these parameters will be denied and request will need to be resubmitted following guidelines.
• Rates are NOT applicable on Major US and Jamaican holidays • Additional blackout dates may apply
• Request will be confirmed/denied back to an agent by Couples sales team via email. • Booking confirmation from Couples Resorts is recommended prior to the purchase of airline tickets. Booking Instructions/Required Documents
• Travel Agents are required to send requests via email to salesteam@couples.com or fax to 954-665-2971 • Requests will NOT be accepted through couples.com or 1-800-COUPLES
• A written request is required to include Name, e-mail address, requested dates and requested resort.
• Copy of the agent’s IATAN or CLIA card is required • A Copy of the Company’s IATA list or CLIA certificate is required
• Letter verifying agent’s employment on company letterhead with a manager’s signature. Revised Dec 2023 Payments/Cancellation Policy
• Payment in full is required at the time of booking
• Travel Agent Rates are subject to the Jamaican government tax of $4.00 per room/per night, due at the time of booking. • Changes to a confirmed booking will incur a $75 fee.
• Up to 46 days before arrival – payment is refundable
• 15-45 days before arrival – 50% penalty • 14 days up to arrival – 100% penalty
Travel Agents are required to send requests via email to salesteam@couples.com or fax to 954-665-2971
Couples Resort at A Glance and Agent Benefits Flyer Download Here
Website: https://couples.com/
Brand Center- https://couples.com/brand-center
Agent Portal: https://www.taconnect.net/rewards/couples
Agent Direct Booking Portal: https://www.reservhotel.com/win/owa/ta.login?hgroup=COUPLES
Social handles :
Francine Allen Director of Sales, Canada P: 905-442-5037 Francine.allen@irh.couples.com Inside Sales: salesteam@couples.com Logos & Photos: couples.com/brand-center Agent Portal: couples.com/for-travel-agents |  |
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